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Attentive service
Service Introduction

The company has an after-sales service department, which is mainly responsible for after-sales service and technical consultation of feed machinery complete sets and stand-alone equipment, biomass machinery complete sets and stand-alone equipment. If the equipment fails during the warranty period or outside the warranty period, after we receive the notice, the maintenance personnel can arrive at the scene and start the repair within 24 hours.

Service philosophy

Service concept: All for users!

Service goal: win customer satisfaction with service quality!

Service principle: During the warranty period, we will repair and replace parts damaged due to quality reasons free of charge; outside the warranty period, only cost fees will be charged for the accessories provided; equipment damage caused by the demander’s human factors, we will repair or provide Accessories are calculated at cost price.

Service purposes

Service tenet: fast, decisive, accurate, thoughtful and thorough

In order to create a famous brand, improve corporate reputation, and establish corporate image, we adhere to the spirit of pursuing high quality in everything, customer satisfaction as the purpose", and the principle of "the most favorable price, the most considerate service, and the most reliable product quality". , To ensure that there are engineers at all times to provide various technical services to help customers solve problems in the shortest time.

Online demand

Contact us

Headquarters address: No. 001, Sunxing Village Industrial Park, Xinxiang City, Henan Province

Office address: 19th Floor, News Building, Xinxiang City, Henan Province

Sales Hotline: +8613419860671

Email: info@hengfujixie.com

You can also consult online

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